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Why Buy From Us

Why Buy From Us

shop-with-us-at-ts.pngFREE UK MAINLAND DELIVERY 
If you reside within the UK Mainland area*, you'll be eligible for FREE shipping on your order. Not to forget that most orders are sent out via DPD which will give you a 1 hour delivery window notification via SMS or Email informing you when your order will arrive. You'll be able to change the date and time of the delivery if it's not convenient for you. Check out our delivery page for further information.

PRICE PROMISE GUARANTEE
That's right, our products are the cheapest you'll find out there. If you find the identical product cheaper elsewhere, we'll refund you 100% of the difference or match the price without any hassle. Just let us know and we'll handle the rest. 
You can learn more about our Price promise guarantee.

365 DAYS RETURNS POLICY

If you're not completely satisfied with your order, you can return all unwanted item(s) back within 365 days to us provided they are unused. unwashed and undamaged. You can learn more about our 365 days returns policy here.

GOOGLE CERTIFIED SHOP
We're a Google Certified Shop which means you can shop with us knowing you'll receive reliable dispatch, excellent products and customer service. In the rare case an issue does head your way (we'll do everything to resolve it), Google will assist to review the issue and protect your purchase.

SECURE PAYMENTSg-p.png
We accept all forms of credit/debit card (visa, mastercard, delta, maestro) and all our payments are fully secured. You can also pay via bank deposit or send a cheque. We also give our customers the option to pay via PayPal which offers Buyer Protection which will reimburse you the full amount of your purchase including delivery and packaging if there's any disputes. We aim to solve all issues in a swift manner and always put the customer first. Offering exceptional customer service is extremely important and a core part of our business.

CUSTOMERS LOVE US
You don't have to take it from us, take it from our customers. We've been rated excellent on the independant review website Trustpilot. You can also take a look at specific product reviews left by our customers under each product page. From prices, quality, delivery and service, we're unbeatable and our customers love us!
 

 
2nd Floor Swan Mill No.3, Higher Swan Lane, Bolton, BL3 3BJ, UK

Open:

Tel: 01204 455 755 (Call Us)
Fax: 01204457154
Email: info@thetowelshop.co.uk
International Tel: 0044 1204 455 755


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